NV Energy spokeswoman Stefanie McCaffery said that dispatch received calls from about 500 to 750 customers in both Reno and Sparks Sunday who claimed that their lines were down. On Monday, the company responded to another 200 calls.
“They were all weather-related,” she said. “Snow goes onto the lines and the lines get too heavy and snap back and it causes power to shut down. It happens with trees, too, when snow gets too heavy for the limbs.”
She said NV Energy linemen were working about 36 hours around the clock when the first reports came in, with about four to six workers out at any given time. She added that residents and businesses lost power north of Carson City, into central Reno and some in Sparks and Spanish Springs.
On Monday morning, Brennan was told by an electrician that it would be a while before his business would receive power. Customers came in trying to pay for gas, but the pumps were also down.
Brennan said he received a delivery of perishable food items Sunday morning at 6, but he had to divert it to the 7-Eleven store on the corner of Prater Way and 15th Street.
“We try to be friendly to each other, so we help each other out,” he said.
His own store lost power to the slot machines and Redbox. Due to having no refrigeration, the store also lost some sandwiches and frozen foods.
“Replacing (the food) will work itself out and (the customers) will understand and they’ll be back,” he said. “They understand it’s an act of God.”
Brennan said he’d heard from the electrician who visited his store that some businesses along Victorian Square also were impacted by the outages.
He also missed having access to his next-door neighbor’s products. In’N’Out Burger's trucks were parked conspicuously with signs posted on their doors saying the burger place was also closed.
“Now that they’re closed, I’m dying for an In’N’Out burger,” Brennan said with a laugh.
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